F.A.Q

Frequently Asked Questions (FAQ)

1. What products do you sell?

We specialize in Christmas gifts and ornaments, offering a variety of festive decorations and thoughtful presents.

2. Do you offer free shipping?

  • UK orders: Yes, shipping is completely free.

  • International orders: A flat shipping fee of £5 applies.

3. How long does delivery take?

  • UK Delivery: 3–5 business days.

  • International Delivery: 7–14 business days, depending on location and customs clearance.

4. Do you offer returns?

Yes! We offer a 30-day free return policy. Items must be unused, in original condition, and returned in their original packaging.

5. How do I request a refund?

Please contact us at shopify@womankindltd.shop with your order details. Once your return is received and inspected, your refund will be processed back to your original payment method.

6. Who pays for return shipping?

  • UK customers: Return shipping is free.

  • International customers: You are responsible for return shipping costs.

7. Can I exchange an item?

We only replace items if they are defective or damaged. Please contact us to arrange an exchange.

8. How can I track my order?

You will receive a confirmation email with tracking details once your order has been shipped.

9. Do you ship worldwide?

Yes, we ship both within the UK and internationally.

10. How can I contact you?

You can reach us at: